Error Code
medium
Hobart AM16 – Not Dispensing Chemicals
On your HOBART AM16 DISHWASHERS unit, chemicals not dispensing typically indicates issues…
Hobart AM16 - Error 019: Tank Strainer Blocked
Caution / Monitor Closely
Warning: The information provided here is for educational purposes only.
Working with commercial kitchen equipment involves high voltage, gas, and high temperatures.
We strongly recommend contacting a certified service technician for any repairs.
We are not responsible for any damage or injuries resulting from DIY repair attempts.
This information is provided 'as is' without any guarantees of completeness or accuracy.
TLDR
On your HOBART AM16 DISHWASHERS unit, error code 019 indicates that the tank strainer pan is blocked, which impedes proper water circulation and drainage. To resolve this, you must safely remove, thoroughly clean, and correctly re-install the strainer pan. After replacement, press the ENTER button to clear the error and resume machine operation.
Technical Details
Repair Steps:
- Safety First: Before performing any maintenance, always power off the HOBART AM16 DISHWASHERS unit at the main disconnect and unplug it from the wall outlet to prevent electrical shock.
- Locate and Remove the Tank Strainer: Open the dishwasher door. Locate the tank strainer pan, typically found at the bottom of the wash tank. Depending on the model, it might be a single pan or multiple components. Carefully lift or unlatch it to remove it from the machine.
- Thoroughly Clean the Strainer Pan: Take the removed strainer pan to a sink. Use a stiff brush, hot water, and a mild detergent to completely clean all debris, food particles, and grease from the strainer mesh and any associated filters. Ensure all openings are clear and free-flowing.
- Inspect for Damage: While cleaning, inspect the strainer pan for any cracks, deformities, or damage to the mesh. A damaged strainer might not filter effectively or could cause leaks. Replace if damaged.
- Re-install the Strainer Pan: Once clean and inspected, carefully place the strainer pan back into its correct position in the wash tank. Ensure it is seated properly and securely latched (if applicable) to prevent it from dislodging during operation.
- Reset the Error Code: Restore power to the dishwasher. Press the ENTER button on the control panel as indicated in the error description. The machine should drain and power down if the water level was low, or power off without draining if the water level was normal.
- Test Operation: Power the machine back on and initiate a short wash cycle to confirm proper operation, drainage, and that the error code 019 does not reappear.
- Ongoing Maintenance: Implement a routine cleaning schedule for the tank strainer (daily or multiple times a day, depending on usage) to prevent future blockages and ensure optimal dishwasher performance.
- Contact a Certified Technician: If the error code 019 persists after thoroughly cleaning and reinstalling the strainer, or if you suspect internal damage or a fault with the water level sensor, contact a qualified HOBART service technician for further diagnosis and repair.
Common Questions:
Q: What does HOBART AM16 error code 019 mean?
A: HOBART AM16 error code 019 indicates that the tank strainer pan is blocked. This prevents the dishwasher from properly draining or circulating water, leading to operational interruptions.
Q: How often should I clean the tank strainer on my AM16 DISHWASHERS?
A: The tank strainer should be cleaned daily, or even multiple times a day in high-volume operations, to prevent the accumulation of food debris and ensure continuous efficient operation of your AM16 DISHWASHERS.
Q: What if error code 019 persists after I’ve cleaned the strainer?
A: If error code 019 persists after thorough cleaning and correct re-installation of the strainer, there might be an underlying issue such as a faulty water level sensor, a deeper drain obstruction, or another component malfunction. In this case, it’s recommended to contact a certified commercial kitchen technician.
When to call a technician
Consider calling a certified technician if:
- The error keeps coming back after you've tried the steps above.
- You're not comfortable doing the checks or repairs yourself.
- You notice unusual noise, smell, or behaviour.
- Equipment is under warranty and you want official service.
- You need the unit back in service quickly with minimal downtime.