Error Code
medium
Hobart AM16 – Not Dispensing Chemicals
On your HOBART AM16 DISHWASHERS unit, chemicals not dispensing typically indicates issues…
Hobart AM16 - Error 035: Ensure Tank Strainer Is Locked In Place
Caution / Monitor Closely
Warning: The information provided here is for educational purposes only.
Working with commercial kitchen equipment involves high voltage, gas, and high temperatures.
We strongly recommend contacting a certified service technician for any repairs.
We are not responsible for any damage or injuries resulting from DIY repair attempts.
This information is provided 'as is' without any guarantees of completeness or accuracy.
TLDR
On your HOBART AM16 DISHWASHERS unit, error code 035 indicates the internal scrap basket or tank strainer is not correctly installed or locked in position. This prevents the machine from operating safely and efficiently. To resolve this, ensure the scrap basket is fully inserted and the arrow on the basket aligns with the arrow on the strainer pan to lock it.
Technical Details
Repair Steps:
- Locate and Inspect the Scrap Basket/Tank Strainer: Open the dishwasher door and locate the main internal scrap basket, sometimes referred to as the tank strainer. Ensure it is present in its designated position at the bottom of the wash tank.
- Remove and Reinsert the Scrap Basket: Carefully remove the scrap basket. Check for any debris, food particles, or obstructions that might prevent it from seating properly. Inspect the basket and the strainer pan for any visible damage or deformation.
- Ensure Proper Alignment and Locking: Reinsert the scrap basket into its recess. It’s critical that the arrow on the scrap basket aligns precisely with the corresponding arrow or marking on the strainer pan. Push down and twist or slide the basket until it clicks or locks firmly into place. It should sit flush and securely.
- Verify Error Clearance: Close the dishwasher door. The error code 035 should clear automatically once the scrap basket is correctly installed and locked. If the error persists, open and re-check the installation, applying a bit more pressure to ensure it’s fully seated.
- Inspect for Damage (If Error Persists): If, after multiple attempts, the scrap basket is correctly installed but the error persists, there might be damage to the basket itself, the strainer pan, or the sensor mechanism that detects its presence. Look for broken tabs, worn locking mechanisms, or obscured sensor points. If damage is found, replacement of the affected component may be necessary.
Common Questions:
Q: What is the purpose of the scrap basket/tank strainer in a HOBART AM16 DISHWASHERS?
A: The scrap basket (or tank strainer) is crucial for filtering out large food particles and debris from the wash water. This prevents them from recirculating, clogging spray arms, damaging the wash pump, or hindering overall wash performance.
Q: Why does the HOBART AM16 DISHWASHERS display error 035 if the basket isn’t locked?
A: The AM16 DISHWASHERS is designed with safety and performance in mind. If the scrap basket isn’t properly locked, it could dislodge during operation, allowing debris to enter the pump or spray system, potentially causing damage or ineffective cleaning. The error ensures proper setup before operation.
Q: What should I do if the error 035 doesn’t clear even after properly locking the scrap basket?
A: First, double-check the alignment of the arrows and ensure the basket is firmly seated. If the error persists, inspect the basket and strainer pan for any physical damage, wear, or obstructions that might prevent the locking mechanism from fully engaging or the sensor (if present) from activating. If damage is evident, the component may need replacement.
When to call a technician
Consider calling a certified technician if:
- The error keeps coming back after you've tried the steps above.
- You're not comfortable doing the checks or repairs yourself.
- You notice unusual noise, smell, or behaviour.
- Equipment is under warranty and you want official service.
- You need the unit back in service quickly with minimal downtime.