Hobart LXe - LXe Will Not Drain

🛑 Critical / Stop Operation
Warning: The information provided here is for educational purposes only. Working with commercial kitchen equipment involves high voltage, gas, and high temperatures. We strongly recommend contacting a certified service technician for any repairs. We are not responsible for any damage or injuries resulting from DIY repair attempts. This information is provided 'as is' without any guarantees of completeness or accuracy.

TLDR

On your LXe SERIES DISHWASHERS unit, a "machine will not drain" issue typically indicates a restriction in the drain line or a temporary electronic glitch. Begin by inspecting the drain pipes for kinks or obstructions to ensure proper flow. If no physical blockage is found, performing a power cycle can often resolve transient control board errors.

Can't fix it yourself?

Our certified technicians can help you on-site.

Technical Details

Repair Steps:

  1. Inspect Drain Pipes for Restrictions: Carefully check the dishwasher’s drain line for any visible kinks, sharp bends, or physical obstructions. Ensure the drain hose is correctly routed and not compressed. Verify that the building’s plumbing system allows for an adequate drain rate from the dishwasher. Clear any debris or foreign objects found in the drain line or filter assembly.
  2. Perform a Power Cycle: Turn the dishwasher’s main power switch to the OFF position. Wait for several seconds (e.g., 30-60 seconds) to allow the control system to fully reset. Then, power the machine back ON. If the problem persists, repeat this power cycle procedure up to two more times to ensure a thorough reset.
  3. Contact Hobart Service: If, after thoroughly checking the drain lines for obstructions and performing multiple power cycles, the machine still refuses to drain, the issue may require professional diagnosis. Contact your local Hobart Service Office for expert technical assistance, as a component failure (e.g., drain pump) may be present.

Common Questions:

Q: Why is my Hobart LXe dishwasher not draining?

A: The primary reasons a Hobart LXe dishwasher won’t drain are restricted drain pipes, kinks in the drain line, or insufficient plumbing drainage rate. It could also be a temporary electronic issue that a power cycle can resolve.

Q: How often should I inspect the dishwasher’s drain line?

A: It’s recommended to periodically inspect the dishwasher’s drain line, especially if you notice slow draining or food debris accumulation. A quick visual check once a month or during routine cleaning can prevent future issues.

Q: When should I contact Hobart Service for a draining problem?

A: If you have checked the drain line for obstructions and performed a power cycle multiple times without resolving the draining issue, it’s time to contact your local Hobart Service Office for professional assistance.

When to call a technician

For this error, we recommend calling a certified technician. Do not continue operation or attempt repair yourself.

  • Equipment shows a critical or stop-operation fault.
  • You smell gas, burning, or see smoke or sparks.
  • Error returns after following the steps above.
  • You are not trained to work on this equipment.
  • Warranty or safety could be affected by DIY repair.

Need Professional Help?

Our certified technicians can help you on-site.