Error Code
medium
Hobart LXn/LXGn – LXn/LXGn Will Not Drain
On your HOBART LXn/LXGn SERIES DISHWASHERS unit, a "Machine Will Not Drain"…
Hobart LXn/LXGn - Error 019: Tank Strainer Blocked
Caution / Monitor Closely
Warning: The information provided here is for educational purposes only.
Working with commercial kitchen equipment involves high voltage, gas, and high temperatures.
We strongly recommend contacting a certified service technician for any repairs.
We are not responsible for any damage or injuries resulting from DIY repair attempts.
This information is provided 'as is' without any guarantees of completeness or accuracy.
TLDR
On your HOBART LXn/LXGn SERIES DISHWASHERS unit, error code 019 indicates that the tank strainer pan is blocked. This obstruction prevents proper water drainage and circulation. To resolve, remove, clean, and correctly replace the strainer pan, then press the ENTER button to clear the error.
Technical Details
Repair Steps:
- Power Down and Access: Ensure the dishwasher is powered off and cool. Open the door or access panel to the wash chamber, typically by opening the main door.
- Locate and Remove Strainer Pan: Carefully locate the tank strainer pan at the bottom of the wash tank. Depending on the specific LXn/LXGn model, it may require lifting or twisting to release. Remove the pan from the wash chamber.
- Thorough Cleaning: Take the strainer pan to a utility sink. Use a stiff brush, hot running water, and a degreasing detergent to thoroughly remove all food debris, grease, and other blockages from the mesh and any collection areas. Ensure all perforations in the strainer are completely clear.
- Inspect for Damage: While cleaning, visually inspect the strainer pan for any cracks, damage, or deformation. A damaged strainer might not seat properly or filter effectively. Replace the strainer if any damage is found.
- Reinstall Strainer Pan: Place the cleaned and inspected strainer pan back into its original position in the wash tank. Ensure it is seated correctly and securely to prevent any debris from bypassing it into the pump or drain system.
- Reset the Error: Close the dishwasher door/panel securely. Power the machine back on. The original description states: “Press the ENTER button to clear the error.” Locate the ENTER button on your dishwasher’s control panel and press it.
- Verify Operation: Run a short test cycle to confirm that the error does not reappear and that the machine drains and operates as expected. Observe the wash and drain cycles closely.
Common Questions:
Q: Why does the tank strainer get blocked on my HOBART LXn/LXGn?
A: The tank strainer is designed to capture food debris and particles washed off dishes during the cycle, preventing them from recirculating or clogging the drain pump. It gets blocked when accumulated food waste, grease, and other foreign objects exceed its capacity without regular cleaning.
Q: How often should I clean the tank strainer?
A: For optimal performance and to prevent error code 019, the tank strainer should be inspected and cleaned daily, or at minimum, after every shift, especially in busy commercial kitchens. Regular preventive maintenance prevents operational disruptions.
Q: What should I do if cleaning the strainer doesn’t clear the error code 019?
A: If cleaning the strainer doesn’t resolve the error, first ensure it’s correctly reinstalled and that the ENTER button was pressed to reset the error. If the issue persists, there might be a deeper blockage in the drain line, an issue with the drain pump, or a faulty water level sensor, which may require a qualified technician to diagnose and repair.
When to call a technician
Consider calling a certified technician if:
- The error keeps coming back after you've tried the steps above.
- You're not comfortable doing the checks or repairs yourself.
- You notice unusual noise, smell, or behaviour.
- Equipment is under warranty and you want official service.
- You need the unit back in service quickly with minimal downtime.