Error Code
high
Merrychef e4s – Error 116: Heater Off On Request
On your eikon e4s unit, error code 116 "Heater Off On Request"…
Merrychef e4s - Error E116: Heater Off On Request
Critical / Stop Operation
Warning: The information provided here is for educational purposes only.
Working with commercial kitchen equipment involves high voltage, gas, and high temperatures.
We strongly recommend contacting a certified service technician for any repairs.
We are not responsible for any damage or injuries resulting from DIY repair attempts.
This information is provided 'as is' without any guarantees of completeness or accuracy.
TLDR
On your MERRYCHEF eikon e4s unit, error E116 indicates a critical failure where no heater current is detected, preventing the cavity from reaching its target temperature. This typically signifies an open circuit or complete failure of the oven's main heater element. Immediate inspection and replacement of the faulty heating element are required to restore oven functionality.
Technical Details
Repair Steps:
- Safety First: Immediately disconnect the MERRYCHEF eikon e4s oven from its main power supply to prevent electrical hazards before beginning any inspection or repair work.
- Access Heater Element: Locate and carefully open the access panels or covers that house the main oven heater element. Refer to your unit’s service manual for specific component locations and removal procedures.
- Visual Inspection: Conduct a thorough visual inspection of the heater element itself. Look for any visible signs of damage such as breaks, cracks, discoloration, corrosion, or burnt spots. Also, inspect all associated wiring and connectors for looseness, damage, or scorching.
- Test Heater Element Resistance: Using a multimeter, measure the resistance across the terminals of the heater element. An “open circuit” reading (often displayed as OL or infinite resistance) confirms the heater element has failed internally and needs replacement. A good element should show a specific low resistance value, typically between 10-30 Ohms, depending on the oven’s specifications.
- Inspect Associated Controls: If the heater element tests good, then inspect the components that control its power supply. This includes the main Contactor or Solid State Relay (SSR) responsible for switching power to the heater, and the Cavity Thermostat (stat) which monitors oven temperature. A faulty contactor/SSR or a tripped/failed thermostat can also prevent heater current.
- Heater Element Replacement: If the heater element is confirmed faulty, carefully remove it and replace it with a genuine MERRYCHEF spare part. Ensure all electrical connections are secure and correctly reinstalled according to the wiring diagram.
- Reassembly and Test: Reassemble all panels and components securely. Restore power to the MERRYCHEF eikon e4s oven and conduct a test run to confirm that the E116 error is cleared and the cavity reaches its desired temperature efficiently.
Common Questions:
Q: What is the primary cause of the E116 error on a MERRYCHEF eikon e4s?
A: The primary cause of E116 is typically an internal failure of the oven’s main heater element, leading to an open circuit where no current can flow to heat the cavity. This prevents the oven from reaching its operational temperature.
Q: Can I clear the MERRYCHEF eikon e4s E116 error by simply resetting the oven?
A: No, the E116 error usually indicates a physical component failure (like the heater element itself) and cannot be cleared by a simple reset. The faulty part must be diagnosed and replaced by a qualified technician to resolve the issue permanently.
Q: Is it safe to use my MERRYCHEF eikon e4s oven if it displays an E116 error?
A: No, it is not safe or advisable to continue using your MERRYCHEF eikon e4s oven with an E116 error. This error is classified as critical, as it prevents the oven from heating properly and could indicate underlying electrical issues that require professional attention.
When to call a technician
For this error, we recommend calling a certified technician. Do not continue operation or attempt repair yourself.
- Equipment shows a critical or stop-operation fault.
- You smell gas, burning, or see smoke or sparks.
- Error returns after following the steps above.
- You are not trained to work on this equipment.
- Warranty or safety could be affected by DIY repair.